Bovada Casino App

What you need to know about Bovada Casino for mobile:

The Bovada Casino is an online gaming platform which is hugely popular in the US and does not require a download to use. It was established in 2011 as the rebrand of the Bodog Casino, which, launched in 1995, built itself a solid reputation for being safe and secure. Operated by Meadway Leisure Limited, a respected firm, the application is licensed by the Kahnawake Gaming Commission. This ensures that it complies with international gambling standards and therefore offers a fair environment for players.

The software is supplied by Real Time Gaming and Betsoft. The former has earned itself an international verified status as being a provider of sophisticated, state-of-the-art, secure mobile technology and is certified by Technical Systems Testing.

Information about the Bovada Casino App

The homepage of the Bovada Casino App is simple, chic and modern, with a black and grey theme and bold red writing. The welcome bonus is clearly advertised, and a menu along the bottom of the screen makes navigation easy. The focus of the app is on the games offered; these occupy the majority of the homepage. There are 20+ of these to suit all tastes, from table games like Roulette to video poker and themed slots such as Greedy Goblins and Aztec’s Treasure. Most of these are in 3D and utilise high quality graphics for an enhanced experience. The Bovada Casino has a progressive jackpot of over $2 million, however this is not visible on the mobile application.

There are no native download apps (.apk) on iTunes or the App Store for the Bovada Casino, which ensures that all players enjoy the most up-to-date version of the site. However, coded in HTML5-Flash, the application is available to play without a download, and supports all iOS and Android devices. This means that it operates well on your iPhone, iPad or Android Phone (not Windows Phones) and in all browsers (including Chrome, Firefox, Safari and Opera). On the main website, a QR code is provided for mobile users to scan so that they can easily find the Bovada Casino App.

Customer Service, Payments and Bonuses

We were not hugely impressed by the customer service on offer with the Bovada Casino Mobile App. On the mobile application, no contact facilities are provided except a link to the main website where 24/7 support is available. However, even this could be improved; though an online contact form and hotline are provided, the website indicates that the response to the former is not instant (within 4 hours). Under the “Help” section on the website, there is an extensive list of articles to answer specific queries relating to the games.

The Bovada Casino is targeted towards a US audience; as a result, the app is only available in English. Furthermore, there are limited payment options available and the completion of a card verification form may be required. Deposits can be made via Visa credit/debit cards, via bank transfer or using the unique Rapid Transfer service, though there is a fee for this. This requires you to visit a local retail outlet near you which supports the service, and the minimum deposit is $100. Withdrawals cannot be done using Visa cards, but you can request a payout using an e-wallet, via courier cheque (4-7 business days) or the Rapid Transfer service. As with deposits, the minimum payout is $100. Payouts must be requested.

Though welcome bonuses are provided, these too could be vastly improved. For the slots, a 100% match bonus up €1000 is offered which is redeemable up to three times. However there is a 25 times wagering requirement in place in order to obtain this. As well as this, players are invited to join the VIP “Red Room”, which offers an array of special bonuses, including trips to live events such as the Superbowl.

Conclusion

We loved how easy the Bovada Casino App was to use, and the range of games on offer. However, the customer service facility could be vastly improved so that mobile users do not need to access the main website. A lower wagering requirement on the sign-up bonus would also enhance the app.