What you need to know about Gala Casino for mobile:
Gala Casino is a well established high street casino in the U.K, which has also established an online presence in the gambling and Bingo sectors in 2011. This company forms part of the established Gala Coral Group – one of the largest gaming business in the UK.
The majority of its online games are powered by Playtech software, offered in both browser and downloadable format on iOS and Android. Gala Casino reaches out to an exclusively British audience, with all content provided in English and transactions handled in £GBP. User figures are not available, however the Gala Coral group is recognised to be the third largest gaming business in the UK.
Gala Casino and the associated mobile app are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner.
Gala Casino runs using Playtech, one of the largest online gaming software providers which has created thousands of titles for both browser and mobile device. Their Mobile Hub software (built on HTML5) ensures compatibility with the vast majority of mobile devices, and provides extensive customisation to suit the requirements of each client. Playtech is a member of the Remote Gambling Association (RGA) and the Alderney Gaming Control Commission (AGCC), ensuring a high standard in software regulation and fair gaming development.
Information about the Gala Casino App
The Gala Casino mobile application has a very sleek design, with easily recognisable icons and menus to facilitate navigation around the pages. The portrait layout and the ability to scroll through games quickly on a horizontal axis give the page a professional and ergonomic feel, whilst not providing too much information to overwhelm the user.
The PC based browser version offers over 300 games to choose from, whilst the sister mobile app offers over 75 games with a number incorporating a rolling jackpot (e.g. Captain’s Treasure, Beach Life, Gold Ralley etc.). These games have all been carefully designed to fit neatly onto the screen, with a filter which helps you to find the type of game you are looking for.
Gala Casino offers a downloadable app on the Android platform (.apk) and iOS for use on the iPhone and iPad from iTunes. Blackberry and Windows Phones do not have a specific downloadable application from the App Store, however access to the website is possible through browsers such as Safari, Chrome, Firefox and Opera. The app was found to run very smoothly on the iPhone as well as Android, both in browser version and through the download.
Here is a list of compatible devices for Gala Mobile Casino:
|Samsung||Galaxy S6, S7, S8, S9, Note, Tab, Edge, Edge+, Mini, Ace, A3, A5, A7, A, S, pro, Xcover 3
|Apple||iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, X, Plus, iPad, Air, Mini, Pro, 2, 3, 4
|HTC||Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, Ultra, Play, Lifestyle
|Sony||Xperia M5, Z5, ZR, E5, V, L, SP, ZL, XZ, X, Xa, Tablet Z4, Z3, Compact, Plus
|LG||G5, G6, Q6, V30, X Power, mach, K8, K10, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, & 10.1
|Huawei||Mate 10 Pro, P10, P9, lite, plus, Mate S, Y6
|Microsoft (Lumia)||550, 650, 950, XL, LTE, Dual SIM, Asha-Series
|BlackBerry||Motion, Key, Passport, Classic, Leap, DTEK60, DTEK50, Priv
|Tablets||Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
|other||Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, OnePlus, Two, Fairphone
Customer Service, Payments and Bonuses
Customer service information is easy to find on both the browser and downloadable versions. Gala Casino provides a live chat service which is available between 7 am and 11 pm UK time, seven days a week, as well as an email or telephone support. Upon using the live chat service, a response was quickly and courteously dealt with (in less than 1 minute).
A wide range of payment methods are available when playing on the smartphone, including all major credit cards, Skrill, Neteller, PayPal, Ukash, Click2Pay, ClickAndBuy, PaySafeCard ECO with verification of address required. The minimum deposit with credit card is £10GBP and minimum withdrawal is variable depending on method (£10 for bank transfer, £5 for all other). In order to play, an initial deposit of at least £10 is required while withdrawals are free of charge (except by Visa and Bank transfer). Most withdrawal times are instant, except credit cards and bank transfer which take two to three working days.
Gala Casino offers a sleek online gaming experience that is well tailored to portable devices. For those based in the UK who want a trusted and secure gaming service that provides one of the widest range of games available, this application would be a sound choice. A slight improvement may be to offer a wider array of languages to appeal to the wider demographic of the UK population.
Here is a list of compatible OS Systems:
|Mobile Operating System||Versions||Example Devices
(App Store / iTunes)
|8.0, 8.1.X, 8.2, 8.3|
10.0, 10.1, 10.X
11.0, 11.1, 11.X
|iPhone 6, 6S, Plus
iPhone 7, Plus
iPhone 8, Plus
(Google Play Store / .apk file)
|4.0.X (Ice Cream Sandwich)|
4.X (Jelly Bean)
|Samsung Galaxy S8/9
Samsung Galaxy Tab
Huawei Mate 10
(Microsoft / Lumia)
Phone 8, 8.1
|Nokia Lumia Series
|Blackberry||OS 10||Motion, KeyOne, DTEK60