What you need to know about Grosvenor Casinos for mobile:
Grosvenor Casino is a British online casino established in 2007 and is the official gaming partner of the X Factor. Unusually for an online casino, it is registered in two separate countries- The UK, for British customers and Alderney for non UK customers. Both of these countries are part of the EU (Alderney is a dependency of the UK) and therefore Grosvenor Casino is regulated by EU gambling laws.
The site includes games from a variety of software providers but is mainly powered by the IGT engine. IGT was set up in 1975 and originally focused on developing games for land based casinos before moving into the digital marketplace. This long history means that the Grosvenor Casino site benefits from a wealth of industry experience.
Information about the Grosvenor Casino App
The word App tends to conjure up the image of a program that you download from an App Store and then is available on your mobile device- let’s say an iPad. However here we are reviewing a different type of App, the kind that doesn’t involve and kind of downloading, but that you can reach using the HTML5 browser on your device. This means that the Grosvenor Casino Mobile App is available on any device, be it an iPhone, Windows Phone or an Android device, all that matters is that your device has a browser such as Chrome, Safari, Opera or Firefox installed.
At first glance, the Mobile App might seem a little sparse, however the rotating carousel of games at the top of the screen can be customised to include your favourite games, which saves you the trouble of always having to navigate through the site to play the same games. As well as this useful piece of functionality the App is fairly well laid out with easily visible icons which help you to navigate around the site.
The games available on the Mobile App include slots, a live casino, Roulette, Blackjack and Poker. The number of games on offer is impressive when compared to other mobile versions of online casinos, which tend to have a relatively poor selection of the games available on their desktop sites.
Here is a list of compatible devices for Grosvenors Mobile Casino:
|Samsung||Galaxy S6, S7, S8, S9, Note, Tab, Edge, Edge+, Mini, Ace, A3, A5, A7, A, S, pro, Xcover 3
|Apple||iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, X, Plus, iPad, Air, Mini, Pro, 2, 3, 4
|HTC||Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, Ultra, Play, Lifestyle
|Sony||Xperia M5, Z5, ZR, E5, V, L, SP, ZL, XZ, X, Xa, Tablet Z4, Z3, Compact, Plus
|LG||G5, G6, Q6, V30, X Power, mach, K8, K10, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, & 10.1
|Huawei||Mate 10 Pro, P10, P9, lite, plus, Mate S, Y6
|Microsoft (Lumia)||550, 650, 950, XL, LTE, Dual SIM, Asha-Series
|BlackBerry||Motion, Key, Passport, Classic, Leap, DTEK60, DTEK50, Priv
|Tablets||Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
|other||Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, OnePlus, Two, Fairphone
Customer Service, Payment and Bonuses
As well as a comprehensive FAQ section, Grosvenor Casino also provides both email and postal addresses. A 0800 number for UK based customers and an international number are provided in case you prefer to speak directly to a customer service representative. The office hours of the customer service team are 8am- 11:59pm every day. Alternatively the site suggests you go to your local Grosvenor Casino and speak with a member of staff there.
The deposit methods available at Grosvenor Casino include all major credit/debit cards as well as e-wallets such as Neteller, Ukash and Moneybookers. The withdrawal methods are somewhat more limited, with credit card, direct bank transfer and Neteller being the only options.
The site’s bonuses include a welcome bonus of £20 with no deposit, for existing casino members and up to £500 cashback in your first month. Various monthly offers are also available and a VIP scheme is operated, where you earn points for playing games on the site.
Grosvenor Casino is one of the few online casinos that has made the leap from high-street gaming to digital gaming. This traditional approach and experience is reflected both in the site’s offering of games and in its attention to customer service and satisfaction.
Here is a list of compatible OS Systems:
|Mobile Operating System||Versions||Example Devices
(App Store / iTunes)
|8.0, 8.1.X, 8.2, 8.3|
10.0, 10.1, 10.X
11.0, 11.1, 11.X
|iPhone 6, 6S, Plus
iPhone 7, Plus
iPhone 8, Plus
(Google Play Store / .apk file)
|4.0.X (Ice Cream Sandwich)|
4.X (Jelly Bean)
|Samsung Galaxy S8/9
Samsung Galaxy Tab
Huawei Mate 10
(Microsoft / Lumia)
Phone 8, 8.1
|Nokia Lumia Series
|Blackberry||OS 10||Motion, KeyOne, DTEK60